Campaigns - Triggers and Actions

TapMango uses Triggers and Actions within campaigns to automated your loyalty program. In essence, TapMango posses a question, it asks:

"When X happens, what should I do?"

The X is the Trigger

The what should I do are the actions. You can have multiple actions for a single group

When combined, you can create some very advanced settings! Below are some Trigger and Action combination examples, as well as links to specific tutorials relating to these trigger and action combinations.

Trigger	Action(s)
On specific Date On January 1 2018	Send SMS Send Email Assign Voucher (10% Off)
When customer checks in N times When customer checks in 10 times	Add to Group (VIP Group) Assign Points (50 Bonus Points) Email Me
When customer Purchases X N times When customer purchases a coffee 7 times	Assign Voucher (1 free coffee)
When Survey response is Received When a customer responds to a Net Promoter Survey with a 9 or 10	Add to Group (Promoter Group) Send SMS (Text with a Yelp Link) Assign Voucher ($5 off next purchase)
When Customer Refers N Friends When a customer refers 1 friend	Add to Group (Promoter Group) Send Email Load Wallet ($10 store credit)