Using eCard Systems With Toast

Your new eCard Systems gift cards have the exact same workflow as any other gift cards used with Toast. The below guide is a quick refresher compared to the training Toast would've provided but if you're interested in learning more please see Toast's Training Guide here.

Note: A gift card must be loaded on a separate sale first before it can be used as payment.

Instore - Gift Cards and Wallets

Loading the TapMango App Wallet

Step 1 - Open "Gift Cards" on the Toast Register and click on "Add Value"

Step 2 - Input the amount that you want to load onto the card

Step 3 - Click on "Scan" and scan the QR code from the customer's app

Note: This can only work with the mobile app QR code, the QR code on a TapMango keychain tag will not work

Step 4 - The added value will then appear on the order screen and is ready for payment

Paying With Wallet/Gift Card

Step 1 - Select "Pay" from the Ordering Screen

Step 2 - Select the "Gift Card" Payment method button on the right hand side

Step 3 - You will be prompted to Enter the Gift Card Number. You can key in or swipe the card with the card reader. Similarly, tapping "Scan" will activate the front-facing camera on the tablet to read the QR code on the gift card/branded app (if applicable). 

Step 4 - When the payment is complete, select the "Receipt Type" to close the order. 

Online Ordering

At the checkout page customers will see an additional button with a form. All the information that the form asks for will be on the physical ecards. Customers can check their balance once they’ve entered the gift card information.

If a customer does not have enough money on their card they will be asked to supplement it with a credit card. Only one gift card can be used per sale.

Questions?

As always, if you have any additional questions that isn't covered in this guide do not hesitate to contact us and we'll be happy to help.