Setting up Order Printing with your Clover Integration

One of the benefits of integrating TapMango with Clover is the ability to push online orders directly to your Clover POS for printing and payment processing. TapMango can even take advantage of Clover's label printer feature making it easier than ever to manage where orders print!

Depending on how you have set up Clover to handle online order printing in the Printers application will determine whether your TapMango Online Ordering uses Auto-Fire or Auto-Print for order printing:

• Auto-Fire - Items with the appropriate labels in Clover will be printed at the respective printer(s). Example: Items labeled Drink will only push to the Printer set to print Drink items.
  
  
• Auto-Print - Full orders will be printed at the respective printer(s). This option ignores labels in Clover.

The printing type can only be set on TapMango by your account manager or a member of the support team, you can contact us by:

• Phone [phone]
• Email [e-mail]
• Start a chat

Managing your Printer(s) for Online Orders

TapMango only pushes order data to Clover for printing and payment processing but has no control over how or where orders print.

To ensure Clover can properly print orders received from TapMango, you'll need first to select which printer(s) can print online orders in Clover's default Printers app. If you're having issues with TapMango orders printing, please check the steps below to confirm your printers are set up correctly!

If utilizing label printing:

• On the Clover POS terminal open the Printers application.
• Select 'Manage printing preferences for Online Ordering' from the left-hand menu, and in section 1 select the applicable printers you set up with label printing.

If not utilizing labeled printers:

• If you're not using label printing or you don't want to miss printing any unlabeled items select a printer in section 2 for full order and unlabeled item printing.

Managing what information receipts print

Clover lets you customize receipts in the Setup app and can even print TapMango customer information on a payment receipt! You can easily find a customer account for returns or customer service.

• Open the Setup application on the Clover terminal.
• From the left-hand menu select 'Order Receipts' or 'Payment Receipts'.
• Customize the information that should be included on the Order and Payment Receipts.

If you need assistance or would like to add labels to your Clover menu to make use of Auto-Fire printing, please get in touch with Clover directly! 😊