Tablet Browser Keeps Crashing

Can't Keep The Browser Open!

You may find that when trying to open the Chrome or FireFox Focus browser on your tablet, it won't stay open for more than a few seconds before closing. 

This issue can typically be resolved by clearing the browser's Storage Data under Settings

Go To Your Tablet Settings

• Swipe up on your screen to open your app drawer 
• Click "Settings" (gear icon)

Clear The Browser Data

Once in your settings, go to "Apps" and select your browser.  

• Chrome: Click Storage > Manage Storage/Manage Space > Clear All Data
• FireFox Focus: Click Storage > Clear Data

You may get a popup asking you to confirm that you want to delete your browser data - select OK

Launch Your Browser

Once you've cleared your browser's Storage Data, exit out of settings and re-open your browser. If you are struggling with finding your browser, use the steps above to open your app drawer.

If your browser is still crashing, please contact TapMango technical support.