TapMango Gift Cards

What Are TapMango Gift Cards?

Gift Cards is a TapMango feature that allows you to pre-load a TapMango Keytag with wallet dollars, points, or a voucher before they even sign up!

This is an excellent way for you to sell your keytags as gift cards to customers.

How Do I Create Gift Cards?

Gift cards can be created on either the TapMango Tablet or Web Portal. See the following for instructions:

Gift Cards - Create Via Portal

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Gift Cards - Create Via Tablet

How Do Gift Cards Work?

Gift cards can be setup on the TapMango tablet or Portal. The tablet is great for creating custom gift cards on the spot, and the portal is better for creating gift cards in batches, or preset amounts to sell quickly.

Sell it and Wait

Once you've provided a gift card to a customer, now you just need to wait for them to give that to someone, and that person to come back.

Register or not to Register

When creating the gift card you have the the option of selecting if the customer using it is required to register or not. If yes, then it's like a normal sign up and the new person fills out the information to register. If no, then an account is automatically created with the name Gift Card.

Once this is done the customer now has a rewards account and is able to use the offers, and even earn points.

A Warning to the Anonymous

Depend on your business type it may be better to not require customers using gift cards to register. However, keep in mind that this is now an anonymous account and the customer must not lose their keytag.

If the customer loses their keytag then you do not have a reliable way of finding that account again.

We strongly encourage that you tell customers who sign up with a gift card that they should edit their profile on the TapMango tablet to add either a name, email, or phone number so there is something unique on the account in case they lose the card. Otherwise their remaining balance is gone.

Not Your Point of Sale

With the exception of Clover and Lightspeed point of sale integrations, the wallet balance from TapMango gift cards is not connected to your point of sale.

This means its up to you to decide how to charge for the gift card in your point of sale. We recommend creating some non-inventory, non-taxable items to use as vehicles for charging the customer. Example: for selling a $20 gift card create a $20 TapMango Gift Card product that costs $20 and isn't taxed.

At the end of the day it's your point of sale, and you are the best one to make the decision on how to manage this.

Can Gift Cards Be Redeemed to Existing Accounts?

Yes! There's a different process though. For more information see:

Gift Cards - Redeeming Gift Cards on Existing Customers

Questions?

As always, if you have any additional questions that isn't covered in this guide do not hesitate to contact us and we'll be happy to help.