Gift Cards - Create Via Portal

This guide walks you through creating and managing gift cards directly from the TapMango portal.

Related Articles

📖 TapMango Gift Cards Overview

📖 Gift Cards – Create Via Tablet

📖 Gift Cards – Redeeming Gift Cards For Existing Customers

Creating Gift Cards

---

Step 1: Navigate to Gift Cards

Sign in to http://portal.tapmango.com and navigate to Gift Cards.

Step 2: Choose an Action

① To create a new gift card, click Create New.

② To edit an unclaimed gift card, click Edit on the right, or click the gift card's number.

③ To delete an unclaimed gift card, click Delete on the right.

Configuration Options

---

Starting Number

This is the 9-digit number located on the back of your TapMango keytags.

When you receive your keytags they'll come in sheets of 10, in sequential order. If you want to create multiple gift cards at once, this number will be the first number in the range of gift cards you create.

Example: If you have a sheet with numbers 110066000 – 110066009 and you'd like to make the whole sheet into gift cards, enter 110066000 as the starting number.

Note: Each merchant is assigned their own keytags. If you enter a number that doesn't belong to your account, you'll receive an error.

Number of Tags

The total number of gift cards you'd like to create at once. Cards will be assigned sequentially starting from the Starting Number you entered.

Gift Card Description

A description for the gift card. If you're creating multiple gift cards, this description will apply to all of them. If you leave this blank, the description will automatically be set to Gift Card #XXX, where XXX is the gift card number.

Add Points to Card?

Select Yes or No to add points to the card. If you select Yes, you'll be prompted to enter a points amount.

Add Wallet $ to Card?

Select Yes or No to add wallet dollars to the card. If you select Yes, you'll be prompted to enter a dollar amount.

Require User To Enroll?

If Yes, the person scanning the card for the first time will be treated like a new sign-up. If No, the person who scans the card for the first time will automatically receive an account with the name Gift Card and no email or phone number.

Important: If enrollment is not required, it's up to the customer to edit their profile to secure the card in case they lose it - otherwise there is no reliable way to find the right account.

Voucher For Gift Card

A pop-up list of your existing vouchers. If you'd like to attach a new voucher, you can create one under the Vouchers section first.

Example Walkthrough

---

Claimed vs. Unclaimed Gift Cards

---

After creating gift cards, each card will have one of two statuses:

Unclaimed - The card has not yet been scanned by a customer. Unclaimed gift cards can still be edited or deleted.

Claimed - The card has been scanned and has a customer profile associated with it. Claimed gift cards cannot be edited or deleted. You can click the customer name under the Claimed By column to go directly to that customer's profile.

Additional Questions?

As always, if you have any additional questions that aren't covered in this guide do not hesitate to contact us and we'll be happy to help.