How to use your Clover Integration

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Important: you will directly interact with your TapMango customer database on Clover. This is not the same database as your Clover customer directory.

Using Your Clover Integration

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Step 1: Ask Customer to Sign into TapMango Tablet

The customer can sign in before or during the sale. What's important is that they sign in before you proceed to payment.

Note:  If you are not using a TapMango tablet to attach customers to sales, you can skip this step.

Step 2. Start a Sale as Normal

Begin your sale in the Clover Register app as normal. Ring up your products and proceed to pay.

Note: TapMango does not support integration with Clover's quick pay option. Sales for redeeming rewards and adding points must be done via the regular pay option.

Step 3. Attach Customer to Sale

You'll be interrupted with the "Awaiting Membership Scan" pop up before payment.

 You can proceed one of three ways:

Automatic Attachment: The customer signed in to the TapMango tablet will be automatically attached to the sale.

Find Customer: Search for a customer's profile and attach them to the sale. You'll be given a list of customers who recently checked in on the paired TapMango tablet.

No Rewards: Choose this if the customer does not want to join your rewards program.

Once the customer has been attached, you can proceed with redeeming rewards.

Step 4. Redeem Rewards (Optional)

The customer's available rewards will be displayed for selection. 

If they choose not to use a reward or none are available, proceed directly to payment.

Step 5. Complete Payment on Clover

Shortly after payment is complete, the customer's account will update: points for the sale will be issued, and any used points or vouchers will be deducted. 

The customer's profile will then automatically sign out of the TapMango tablet.

 

Paying with TapMango Wallet

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You have the option to make payments from a customers TapMango wallet directly through Clover. The cashier will see this as a payment type on the final payment screen. Points will be calculated based on your wallet-to points-conversion settings.

Note: If you don't have TapMango Wallets as a payment type on Clover, reach out to your account manager or TapMango Support to enable it.

If you do not use the TapMango wallet, check out this guide for information

Additional Questions?

As always, if you have any additional questions that isn't covered in this guide do not hesitate to contact us and we'll be happy to help.