What are Item Overrides?

Your online ordering items may have overrides set on individual items. This can be done on prices or taxes.

Overriding Prices

A price override is useful if you'd like to have specific items be given a different price when an order is being placed to certain locations.

A tax override is useful of a specific item should be charged a different tax rate due to the classification of the item in your locality.

Navigate to your Catalog by clicking on "Orders" > "Catalog" then select your desired location group

Navigate to the catalog you'd to edit

Go to the specific item you'd like to add an override for, and select the 3 dots to open a menu. Select "override".

Select + ADD OVERRIDE and define the options to add an override

Option 1: "Select applicable locations"
- If you have more than 1 location, then this will allow you to choose which location you would like this time frame to apply to

Option 2: "Select type"
- "Price": This option is for overriding a price at a specific location
- "Tax": This option is for overriding the taxes of a specific item

Option 3: "Value"
- Define the value to override.
  - If overriding a price this is the value the customer will be charged instead of the items normal cost when placing an order at the locations selected
  - If overriding tax this is the tax rate (%) that the item will be charged when ordering at the locations selected.

Click "Add" to close the "Update Time Frame" pop-up window and click "Submit" again on the main "Edit Catalog" page.

When finished you will need to publish your menu for the changes to take effect.

As always, if you have any additional questions that isn't covered in this guide do not hesitate to contact us and we'll be happy to help.