Integrating With Uber Direct

PLEASE NOTE: We are unable to support the sale of alcoholic goods through Uber Direct at this time. 

With Uber Direct, you can take orders through your own channels then leverage Uber’s fleet of couriers to fulfill the orders.

Through our integration, you will receive TapMango delivery orders directly to your tablet (unintegrated) or your POS (order pushing) as normal. 

Orders received on the tablet will have an Uber logo to indicate it is a delivery order, while orders pushed to your POS will have a time to indicate when the order should be ready for pickup. The customer ordering workflow will remain the same, making this delivery integration a worthwhile addition to your business!

Read on to learn more about Uber Direct and how to get started.

Learn More About Uber Direct

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Here's a short video overview to learn more about Uber Direct:

 

How to Activate Uber Direct Through TapMango

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Step 1: Notify TapMango That You'd Like to Get Started With Uber Direct

You'll receive an Uber Direct Onboarding Form to complete and submit to Uber. The form requires the following details:

• Business Name
• Legal Entity Name
• Preferred Billing Method: 
  1. Daily Credit Card Charge
  2. Monthly Invoicing via ACH Bank Transfer (Credit Check Required +1 week onboarding time)
  3. Complimentary Features - apple pay, guest check out
     upgrades that don't have a cost
• Billing Address
• Billing Contact Email
• Tax ID Number (only required if Monthly Invoice or Monthly Credit Card method is selected)

Step 2: Wait For Your Uber Direct Invite

Within 3 business days you will receive an invite email directing you to your Uber Direct dashboard. 

There will be instructions for you to follow and you will be prompted to add your payment profile to your Uber Direct account.

Step 3: Notify Your TapMango Account Manager That You Completed Your Uber Direct Account Setup

Once you've completed the instructions in your invite email, your TapMango account manager will finish setting up the last portions of your Uber Direct delivery integration.

Things to Consider

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Multiple Locations, One Billing

If the billing will be the same for all locations, then you only need ONE form submitted and ONE org created. 

You will only need to submit the form for new locations if those locations will be paying for Uber Direct separately. 

Additional Questions?

As always, if you have any additional questions that isn't covered in this guide do not hesitate to contact us and we'll be happy to help.