Custom Sign Up Questions Explained

For information on setting required information see our guide on choosing what basic information is required

Start with the Basics

By default TapMango asks some basic information from your customers.

• Name
• Email
• Phone Number
• Date / Month of Birth

What if I Want More?

TapMango also has the capability of adding custom sign up questions. We call these custom fields. Up to 5 custom fields can be added.

How do I set it Up?

To set up custom fields you will need to contact TapMango support and request what questions you'd like.

What Questions Can I ask?

The following custom fields can be added, and can be optional or mandatory:

Open Text

An open text question is just that - your customer can type whatever they want. This is useful for collecting more detailed information or when you have a question that cannot be covered on a predefined list.

Example: An open text box for zip code if you're interested in capturing more detailed demographic information.

Select List

A select list is a list of predefined answers. This would be great if you have a question where you're looking for specific answers only, and want to use these answers for grouping customers using a group filter 

Example: If you're a salon owner you could ask customers to pick their hair type from a list.

Child Select List

We can also make a subsequent select list that only has options based on the previous answer.

Example: If you're a pet store owner and want to ask if customers own a cat or a dog, you can have the next question be a list of only dog, or only cat breeds based on how the first question was answered.

Check Box

A check box is just a basic check box. This is ideal if you want customers to opt-in to specific types of promotions you send, or agree to your store's terms and conditions. 

Example: If you sell products that are age restricted, you could make a mandatory question I agree I am at least 18 years of age. While you'll still want to check customer IDs you're also forcing every customer signing up to check this box.

Date

A date can be a question. This can be two types. Either a month and day, or a month day and year.

Example: If you own an electronic cigarette shop you might want to ask customers when they started or quit smoking.

Questions?

If you have extra questions don't be shy and  talk to us and we'll be happy to help!