If you're looking for how to create the rewards button for Lightspeed Retail see this guide for help
If you're looking for how to redeem rewards in Lightspeed Retail see this guide for help
We need to Tell Lightspeed Retail What To Do
For Lightspeed to know how to apply to TapMango reward and voucher discounts, you need to specify what type of offer your reward is. Is it a % discount? A flat amount discount? It's your choice!
- On the portal.tapmango.com, head to the Rewards or Voucher tab.
- Click on the name, and you will see a Discounts tab.
- Select Add Discount
- The Discounts tab gives you several options to customize your rewards for redeeming in Lightspeed: Product Discount, Overall Discount, Overall Cash, or Simple
- Choose Product Discount if the discount applies to a specific product or category, as either a percentage (15% off) or an amount ($2 off).
When using a product discount you will need to specify You can find the POS Product ID as either the custom SKU in Lightspeed, or in the URL of the Lightspeed product, where it says id=. You can find the POS Product Category ID in the URL of the Lightspeed category, where it says id=xxxx. Multiple categories can be specified by separating the category ID's with a comma.
Example: - Choose Overall Discount if the discount applies to the entire purchase. You can specify your amount without an ID from Lightspeed
- Choose Overall Cash if the discount should apply as a negative line item rather than to a product. You can specify your amount without an ID from Lightspeed
- Choose Simple if the reward does not fit into these categories. With this option, the reward will still show up on the receipt, but won’t affect the transaction total.
- Choose Product Discount if the discount applies to a specific product or category, as either a percentage (15% off) or an amount ($2 off).
- Now hit submit, rinse, and repeat with the other rewards and vouchers.
Additional Questions?
As always, if you have any additional questions that isn't covered in this guide do not hesitate to contact us and we'll be happy to help.
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